ITJuju.com

I drip feed bits from this article over on my twitter account before posting it here.

Below you have the full thing explaning the 4 types of “IT” people.

Enjoy…

Type 1.
The first type is your average Joe or Jane who see computers as mystical devices, lots of them are scared of using it – believing that they may destroy or damage it just by simply touching it.

They’re completely confused and bewildered by all the B.S. which is out there, they always lacked basic knowledge, which makes them easy prey for salespeople to con them into buying things they don’t need or will ever use.

Type 2.
Next up you have the second type, these are the people who have just enough knowledge to make them dangerous to themselves and to everyone around them who happen to seek advice from them.

This second type of people are up to speed on all the hype, they regurgitate everything they hear or read but they’ve never actually done any of the things they talk about.

Some will have dabbled in some of the things they talk about, they maybe good with computers and have fixed a few simple things here and there – but lack real IT knowledge and experience.

There are lots of these type two people in the computer repair business, in small mom and pop shops but even more so working for the big chains and computer repair brands.

Type 3.
The third type are the IT pros, the people who work in large network environments supporting hundreds of machines and users – if not thousands or hundreds of thousands of machines and users.

There are different types of type 3 pros within the pro IT world – most specialise in an area, only supporting for example: desktops and users or serves, or email or networks etc.


The upper level type 3’s are those who have done or have covered all of those areas – these are the types of people you want to be seeking advice from.


The things that really separate the type threes from the type twos is the type of knowledge and experienced they have.

Things you just can’t get from reading articles or blog posts or working in a computer repair shop.


The moment a type 2 becomes a type 3, everything they think they know goes out the window. Everything literally changes, what they see as causes of problems are actually effects of the true underlying causes.

The problems they encounter will be far different, even if they encounter the same problems as when they were a type 2 – their responses are going to be different.

Every little thing they do can have major knock-on effects, you essentially have the Butterfly effect in place – this significantly changes their perspective.

Every action they take could potentially lead to their employer or the businesses they are support going out of business.

That may sound like an over exaggeration but businesses who suffer a disaster have a 1 in 5 chance of still being in business 2 year after the disaster struck.

With the economy the way it is today do you realy want to take the risk.

And finaly Type 4’s.

Type 4’s are type 3’s whose presence can affect the equipment around them.

Just by entering a room which has a computer which is having a problem – can cause the computer to start working again.

You’ve probably experienced this in the form of a technically savvy person, doing first time what you’ve been spending hours or days trying to do, even when following all the instructions to the letter.

Some type 2’s and type 3’s will also exhibit these phenomena, but not to the extent of a type 4, as you’ll see.

Type 4’s have a lot in common with the meaning of “do” in Marshal Arts like: Kendo, Judo, and Aikido for example. In the book: Zen in the Martial Arts by Joe Hyam, he explains “do” on page 2 as “the way to enlightenment, self-realization, and understanding”.

Type 4’s have also been referred to as having the “admin gene” profiled in BOHF Episode 24 over at theregister.co.uk.

This “admin gene” concept is severely limiting as well as being flawed – it assumes that people are born with the ability.

Which would handicap people without it – the reality is just like in Marshal Arts, the more time and effort you put in – the better you become.